# Phoeniqs Cloud VPN

If you desire to connect to our services via VPN, we provide an OpenVPN server that tunnels traffic towards our infrastructure.

Please notice that you can still decide offering services in your Phoeniqs Cloud without VPN requirement but please ensure you have hardened your service before you do so.

# Install the VPN Client

# 1. Download OpenVPN

You need an OpenVPN client installed on your computer. Download the appropriate version for your operating system:

# 2. Download the configuration file

Please download and import this configuration file:

Phoeniqs VPN config file

phoeniqs.ovpn 2.33KB

# Connect to the VPN

# 1. Enter your credentials

Use the following credentials when connecting:

Field	Value
Username	`<the email you use to logon to Phoeniqs>`
Password	`<phoeniqs password>,<OTP>`

Note

Include a comma between your password and the One-Time Password (OTP), there is no space.
Login via Federated ID (Microsoft, Google) is not supported, you must use a native Phoeniqs password.
If you did not set a native password during registration, you can reset it using I Forgot my Password.

# Troubleshooting

# Linux, resolv.conf not updating

If /etc/resolv.conf does not update properly after connecting, add the following line to your phoenix.ovpn file:

ovpn
script-security 2 up /etc/openvpn/update-resolv-conf down /etc/openvpn/update-resolv-conf

# Notes

tip Need help?

If you experience any issues or need assistance, please contact support.

# See also

Getting Started

../

Create an Account

../create-an-account/

vpn